![]() ![]() Someone here did and I have since told someone else. Why would someone that is a Studio One user not know where to find a melodyne license key. I had to shut it down to regain control and stop it. It was playing and was in an activated loop that it ignored and just kept trucking. ![]() What the video was was screen recording where in the bottom corner of the screen a white box opened and began filling with Xs. I would have respected them much more if they just admitted it instead of lieing about and creating reasons not to help me. I tried to inquire as to whether this was a real policy and got stonewalled. I understand if I had called someone something or been threatening but what is this Sunday school. There were upwards of 20 emails sent back and forth and in 1 of them I said, "I have jumped through all the bullshit hoops you have asked me too" The next email stated that because I had used profanity they would no longer be able to help me, policy. I didn't start talking negatively about them until the issue with the removed video. This guy was in my system for 30 minutes to figure it out. It is fact that it will not close with transfers running right? Are these drivers something that fail and that is why? 1 email, "do you have anything transferring/downloaded? Check that by doing this. Are you in Presonus support? I'll be honest, I have no clue what an RME audio driver is. I asked them to do it for another problem and they said they don't do that. From what I understand they aren't even supposed to offer remote access. ![]() It was we don't have a clue so we'll have to look around. Did they really have to remote access to figure it out. I mean, I have very limited knowledge, user for 18 months now, but I know enough to look at transfers and if anything is ongoing. ![]()
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